The goods can be delivered to the following countries:
- Denmark (except Faroe Islands and Greenland)
- Germany (except for the island of Helgoland and Büsingen)
- France including
- Monaco (except French Polynesia and New Caledonia)
- Italy (except Livigno)
- Netherlands (excluding Aruba, Bonaire, Curacao, Saba, Sint Eustatius and Sint Maarten)
- Portugal (except Ceuta and Melilla)
- Czech Republix
Domestic delivery (Germany)
From 45,90€ Value - 0,00€
From 25,90€ Value - 1,90€
From 00,00€ Value - 2,90€
Delivery in Zone 1 (BE, DK, FR, LU, NL, AT, PL, CZ)
For Zone 1 countries we charge a flat rate of 15,90 €
Delivery in Zone 2 (IT, SE, SK, SL, ES, HU)
For Zone 2 countries we charge a flat rate of 16,60 €
Delivery in Zone 3 (BG, EE, FI, GR, IE, HR, LV, LT, MT, PT, RO, ZY)
For Zone 3 countries we charge a flat rate of 17,00 €
Delivery in Zone 4 (CH, LI)
For Zone 4 countries we charge a flat rate of 18,00 €
If, for technical or logistical reasons, a shipment is made in several packages / stages, we only charge the shipping costs once. In special cases we reserve the right to adjust the shipping costs after your confirmation.
If your country of dispatch is not listed, you are welcome to contact us by email at firstname.lastname@example.org. Our customer advisors will then take care of your request as soon as possible.
Delivery of download products:
There are no shipping costs for download products (digital content that is not delivered on a physical data carrier).
You can download download products from your customer account.
They are usually made available for download immediately after the conclusion of the contract (in the case of an agreed advance payment after the time of your payment instruction).
You will also be informed about the provision by email.
The delivery times are stored in the respective product. There are three different levels:
- within 1-3 working days (handover to the shipping service provider)
- within 4-7 working days (handover to the shipping service provider)
- within 2 weeks (handover to the shipping service provider)
Please note that there will be no deliveries on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made a different agreement with you. In the case of bulk shipping, the delivery information from the most recent order counts. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.